General Conditions of Sale and Shipping
Orders are shipped from "Hamalfitè® Beachwear", from Monday to Friday from 9:00 am to 1:00 pm. Orders placed over the weekend will be processed starting from the following Monday morning. Hamalfitè ships all over the world through GLS couriers for Italy and UPS internationally with AIR EXPRESS service. When placing an order, it is important to insert a correct e-mail address and telephone number; If GLS courier does not find anyone at the time of delivery, he will contact the customer via e-mail to schedule a second free delivery. If GLS does not receive any reply to such e-mail, he will NOT make a second delivery and the package will return to the sender after 10 days and the charges deriving from the storage will be charged to the recipient. Courier does not always contact customers by phone, therefore it is important to give an exact e-mail address when placing your order. N.B.: you cannot to change either the address or the order after making the purchase. Shipments are delivered from Monday to Friday, from 9.00 to 19.00.
Estimated delivery times from the shipping date:
ITALY: 1-2 working days;
USA AND CANADA: 3-5 days depending on destinations;
EUROPE: 2 days for main destinations / 3 - 4 days for remote destinations;
SOUTH AMERICA: 5 - 6 days; ASIA AND THE MIDDLE EAST: 2 - 3 days;
AUSTRALIA AND OCEANIA: 3 - 4 days for main destinations / 4 - 5 days for the remote destinations;
AFRICA: 3 - 5 days;
Hamalfitè is not responsible for any delays due to customs operations and checks, for delays by the courier or due to force majeure which are not under the control of Hamalfitè. Deliveries may incur slight delays during promotional periods. . In all cases, Hamalfitè reserves the right to postpone the shipment if events of force majeure occur. Returns The right of withdrawal is exercised correctly if the following conditions are fully met:
• Within eight (8) days after receipt of the products, you must correctly complete and send the return form by registered letter to the address of Hamalfitè Beachwear, Via Francesco Napoli 8f, 84081 Baronissi, SA Italy - VAT number IT05666740658, or by e-mail to the address email@example.com ;
• Products must not have been used, worn or washed;
• The identification tag must still be attached to the products with the disposable seal;
• Products must be returned in their original packaging;
• The returned products must be delivered to the company within seven (7) days starting from when you communicated to the Seller your decision to withdraw from the contract;
• Products must not be damaged.
• If you have complied with all the required conditions, Hamalfitè Beachwear, pursuant to art. 56 of the Consumer Code, will refund the price of the purchased products, net of the shipping costs. Customer Care For more detailed information on returns and shipments, as well as to get advice on products and site navigation, consult our FAQs or contact our customer care at the number (+39) 089 2872194. Our team is at your disposal from Monday to Friday, from 9:00 to 13:00 and from 14:00 to 18:00. Payments Credit card payments are accepted through the secure Paypal and Braintree servers for the cards: VISA, Postepay, CartaSI, Mastercard, Amex, Maestro, Paypal. Cash on delivery payment is also available. You can also pay by a Paypal account directly. Cash on delivery payment has an additional cost of € 5.00. Change Exchanges of goods equest will take place within the following limits:
• you can request the exchange of one or more purchased products only with products of the same model, having different size and / or color and therefore having the same selling price;
• you can request the exchange of one or more purchased products no later than fourteen (14) working days from the date of their delivery, by request by e-mail at the following address: firstname.lastname@example.org. The products to be changed must be delivered by your chosen courier and, therefore, the exchange costs are at your expense.
• you can make a single exchange request for each purchased product;
• the products for which you request the change must be returned to
Hamalfitè Beachwear,Via Francesco Napoli 8, 84081 Baronissi, SA Italy - VAT number IT05666740658
in their original packaging, not used, nor worn, washed or damaged and the identification tag must be still attached with the disposable seal;
• products to be exchanged belonging to a single order must be sent to Hamalfitè in a single shipment. Hamalfitè reserves the right to not accept products from the same order, shipped at different times for exchange. If all the above-mentioned conditions are correctly respected, once the request for a change of goods has been received, Hamalfitè will ship the change. Returns or exchanges abroad Shipping costs of exchange or returns to be shipped internationally are charged to the customer by sending the goods to return or to change at the following address:
Hamalfitè Beachwear, Via Francesco Napoli 8f, 84081 Baronissi, SA Italy - VAT number IT05666740658.
Upon receipt of the goods, Hamalfitè will refund the customer for the full amount already paid, within 14 days from the date of withdrawal of the product. It will also send the item requested by the customer for the exchange procedure. The product must be returned in perfect state of conservation, with the original labels and packed carefully in order to protect the original packaging.